Q. What is your lead time or production time?

A. Richgarden is constanly striving to deliver the best quality and the shortest production time as possible. Depending on the complexity of the products and quantity, the estimated time upon receive payment to the delivery time is between 30 to 45 days.

Q. Where is your fob point?

A. Our usual FOB point is Yantian, Sheng Zheng, China. However Richgarden can accomoodate our customers to other FOB points.

Q. What is a Proforma Invoice?

A. A “Proforma Invoice” (Proforma) is an official price quote — a “step up” from a published price list that allows the customer to present the Proforma Invoice to their Accounting Department and to arrange a prepayment. It is most commonly requested by customers pre-paying orders via bank money transfer before shipping an order. It is used by customers to formalize the terms of sale (price, shipping, F.O.B. location, shipping date, etc.) and properly allocate and/or transfer the funds needed for the purchase. The Proforma guarantees a price and terms for a 60 days period of time while the customer acquires and/or transfers the funds.